Unable to Unlock Media Please Try Logging in Again After the System Restarts Hp

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HP PCs - Calculator does not kicking or outset

This document provides possible solutions to common computer startup issues. Follow the instructions in this certificate stride-by-stride to help isolate the trouble and notice the most appropriate aid.

Remove discs and devices and perform a difficult reset

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  1. Turn off the estimator.

  2. Disconnect the Air-conditioning adapter.

  3. Remove any discs from the disc drive.

  4. Remove memory cards from the card reader slot.

  5. Disconnect all nonessential devices such every bit printers, scanners, external difficult drives, and USB flash drives.

    Note:

    Do not disconnect your mouse, keyboard, or monitor.

  6. With the Air conditioning adapter unplugged, printing and hold the power button for approximately 15 seconds.

  7. Reconnect the Air conditioning adapter, and so turn on the reckoner.

    • If the computer starts, reconnect the devices one at a fourth dimension to determine which disc or device is causing the problem. Continue with the troubleshooting to exam the hardware for failures.

    • If Windows does non start simply the screen turns on, continue with the troubleshooting to test the hardware for failures.

    • If there is no noise from the computer case or fans, the lights on the figurer do non plow on (including the keyboard lights), and the screen does not receive a video signal, your computer might non be receiving power. Contact HP for further support.

Test for hardware failures when Windows doesn't start

Utilize the following hardware test procedures.

Run the Fast Exam (almost iv minutes)

When Windows doesn't start, begin the hardware diagnostics past running the Fast Test. The Fast Examination is separated into a 1st laissez passer and 2d pass, with each pass running multiple tests.

  1. Concord the power push for at to the lowest degree five seconds to turn off the computer.

  2. Turn on the computer and immediately press esc repeatedly, about one time every second. When the card appears, press the f2 key.

  3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.

  4. Click .

    While the test is running, the time remaining and test result for each component is displayed on the screen.

    • If a component fails a test, write down the failure ID (24-digit code) for when you contact HP Customer Support. The information is likewise bachelor in Test Logs on the main menu.

    • If no test fails, click to run the second Pass of the System Fast Test.

  5. If a component fails a test, write down the failure ID (24-digit code) for when y'all contact HP Customer Back up. The information is also bachelor in Examination Logs on the main menu.

    If no arrangement component fails, run the Extensive Test.

Run the Extensive Test (2 hours or more)

Run the Extensive Test if no organization component failed during the Fast Test.

  1. Agree the ability push button for at least v seconds to plough off the computer.

  2. Turn on the figurer and immediately printing esc repeatedly, about once every second. When the menu appears, press the f2 central.

  3. On the HP PC Hardware Diagnostics (UEFI) main menu, click .

  4. Click either Run once or Loop until error.

    While the test is running, the time remaining and examination result for each component is displayed on the screen.

  5. If a component fails a examination, write down the failure ID (24-digit code) for when you contact HP Client Support. The information is as well bachelor in Test Logs on the chief menu.

Reset the estimator when Windows does not start commonly

Use Windows Recovery Environment to reset the system when Windows does non commencement normally.

  1. Cull a method to open up Windows Recovery Environment.

    • Restart your figurer, and then immediately press the f11 fundamental repeatedly.

    • Click Start . Press and concord the shift key, click Power, and then select Restart while holding the shift key. Proceed holding the shift key while the calculator restarts.

  2. On the Choose an option screen, select Troubleshoot.

    Selecting Troubleshoot in the Windows Recovery Environment

  3. On the Troubleshoot screen, select Reset this PC.

    Selecting Reset this PC to start the reset process

  4. Follow the instructions to reset your reckoner. This might accept a few minutes.

Choose the symptom that describes your problem

If the basic troubleshooting steps did not resolve your result, choose from the following common kick problems to observe more advanced troubleshooting.

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Source: https://support.hp.com/id-en/document/ish_3974055-3873564-16

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